Empathy in Servant Leadership with Paul Gunn
Roxanne Derhodge chats with Paul Gunn, founder of Water Tusk Corporation, about the emotional impact of his work. They delve into empathy's role in business, addressing competition and misconceptions in the military supply industry. The discussion covers shifts in leadership empathy and consumer expectations during COVID-19. They explore challenges for young entrepreneurs and the future of trust in business. Paul introduces One A Task, highlighting social responsibility and the importance of listening in leadership, inspired by "Extreme Ownership". The episode wraps up with closing remarks and Roxanne's contact details.
Key Points
- Empathy in leadership is crucial for understanding and connecting with team members, leading to better decision-making and a more cohesive work environment.
- Aligning business practices with genuine values and a purpose beyond profit can create trust and long-term relationships with customers and vendors.
- Listening actively to all team members, especially those who are quieter, can uncover valuable insights and ideas that may otherwise be overlooked.
Quote: “I’m going in and having these conversations and making connections based on a genuine desire to connect to understand and how it’s going to help someone other than myself.” Paul Gunn
People today are demanding better. At home, in the workplace as well as the companies we deal with. We want to know that what we spend our money on is going to deserving and caring companies. On this episode of Authentic Living with Roxanne, we welcome servant leader Paul Gunn to share his thoughts on how we can all become more empathetic in life and in business.
Paul has developed a career around procurement, logistics and supply chain. He is highly skilled in this domain with proven results as evidenced by the firms he has owned and the stellar delivery performance records of each firm. Some of his capabilities include consulting, training and project management implementing quality management, continuous improvement and technology solutions for global organizations leading cross-functional teams in Asia, Europe, Middle East, and America. He is a proven skilled leader in lifecycle and business process management.
Authentic Touch Points:
A little about Paul. 3:00
Serving as a lifestyle. 5:30
The impact of what we do. 8:30
Different types of empathy. 14:15
The demand for more trustworthy companies. 19:00
What it takes to create an empathetic company. 24:15
Tips to run a successful and empathetic company. 28:15
As a leading role in the firms he has owned, Paul is a servant leader and SME driving all project phases from proposal generation, requirements gathering, to planning and execution. He led one of his former firm’s largest Quality Management System implementation and certification projects for multi-million-dollar Sustainment Maintenance programs for highly visible DoD end-users. His previous firm was listed as one of Inc's Fastest Growing Privately held firm at #67. Paul holds a Bachelor of Arts in Sociology from Georgia State University and a Master of Science in Business Administration from the University of Phoenix. He is also the Founder of Watertusk Corporation and E-Commerce sites Watertusk Tactical and Lefoni Black.
With many of us working from home and feeling the pressure of the pandemic, I encourage you to reach out with thoughts or questions about your own self-awareness and creating a healthier mindset.
I have created a new live coaching program to help you Create Healthier and More Authentic Relationships in your life.
Stay Authentic,
Roxanne
Links:
Pauls’ website: http://www.kuoginc.com/
Watertusk: http://watertusk.com/
Watertusk Tactical: https://watertusktactical.com/
Lefoni Black: https://lefoniblack.com/
Extreme Ownership: https://www.amazon.ca/Extreme-Ownership-U-S-Navy-SEALs-ebook/dp/B0739PYQSS
Roxanne’s LinkedIn profile:https://www.linkedin.com/in/roxannederhodge/
Roxanne’s email: [email protected]
Chat with Roxanne: https://roxannederhodge.com/chat/
Roxanne’s previous podcasts: https://roxannederhodge.com/blog/
Chapters
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Transcript
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