
Kindness is never wasted
In this episode, Roxanne Derhodge chats with Laurie Flasco about the critical role of leadership and quality services in coaching. They delve into the effects of kindness and empathy in the workplace, drawing from Laurie's personal experience with bullying. The conversation further explores Emotional Intelligence (EQ), Laurie's "Kindness Advantage" initiative, and the transformative power of kindness in psychotherapy.
Key Points
- Authenticity in leadership and customer service is crucial for creating engaged work environments and positive customer experiences.
- Acts of kindness, both within organizations and in everyday life, can significantly boost happiness, productivity, morale, and overall well-being.
- Recognizing and celebrating kindness in businesses and individuals can create a wave of positive change and highlight the importance of compassionate interactions.
Roxanne Derhodge is the host of Authentic Living with Roxanne. Roxanne provides an empowering and supportive space for everyone to listen and engage in thought provoking conversations about everyday life with real people who have a passion for living life to the fullest. Authentic Living with Roxanne is the catalyst for transforming your life!!
Chapters
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Transcript
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