Empathy and Caring in Servant Leadership with Paul Gunn
In this episode, Roxanne Derhodge welcomes Paul Gunn, CEO of Coab Corp. They discuss Paul's mission to help war fighters, the role of empathy in business, and leadership in the defense industry. They also touch on the impact of COVID on consumer expectations, the importance of empathy in business strategy, and Paul's charity goals.
Key Points
- Empathy in business opens doors and builds relationships, as it involves genuinely wanting to help others and considering the greater good over personal gain.
- Leaders are encouraged to actively listen to their team, especially the quieter members, to uncover valuable ideas and insights that can guide the company's direction.
- Aligning a company with charitable causes and ensuring that business practices reflect genuine care for employees, customers, and the community can build trust and accountability in the eyes of consumers.
Quote: “I’m going in and having these conversations and making connections based on a genuine desire to connect to understand and how it’s going to help someone other than myself.” Paul Gunn
When I first met Paul, we discussed my soon-to-be-released book, ROR, Return on Relationships, Amplify Your Authentic Leadership to Build More Resilient Teams and the role he plays in his company as a truly authentic CEO. As my book launch is fast approaching, I wanted to reintroduce you to Paul and the fantastic information that he shared about servant leadership.
People today are demanding better. At home, in the workplace as well as the companies we deal with. We want to know that what we spend our money on is going to deserving and caring companies. On this episode of Authentic Living with Roxanne, we welcome servant leader Paul Gunn to share his thoughts on how we can all become more empathetic in life and in business.
Paul has developed a career around procurement, logistics and supply chain. He is highly skilled in this domain with proven results as evidenced by the firms he has owned and the stellar delivery performance records of each firm. Some of his capabilities include consulting, training and project management implementing quality management, continuous improvement and technology solutions for global organizations leading cross-functional teams in Asia, Europe, Middle East, and America. He is a proven skilled leader in lifecycle and business process management.
Authentic Touch Points:
A little about Paul. 3:00
Serving as a lifestyle. 5:30
The impact of what we do. 8:30
Different types of empathy. 14:15
Customers are demanding more trustworthy companies. 19:00
What it takes to create an empathetic company. 24:15
Tips to run a successful and empathetic company. 28:15
As a leading role in the firms he has owned, Paul is a servant leader and SME driving all project phases from proposal generation, requirements gathering, to planning and execution. He led one of his former firm’s largest Quality Management System implementation and certification projects for multi-million-dollar Sustainment Maintenance programs for highly visible DoD end-users. His previous firm was listed as one of Inc's Fastest Growing Privately held firm at #67. Paul holds a Bachelor of Arts in Sociology from Georgia State University and a Master of Science in Business Administration from the University of Phoenix. He is also the Founder of Watertusk Corporation and E-Commerce sites Watertusk Tactical and Lefoni Black.
As we move toward reopening workspaces and gathering again, I encourage leaders to reach out for guidance about presenting their authentic self to develop an improved workplace for everyone with less conflict through executive coaching.
Stay Authentic,
Roxanne
Links:
Pauls’ website Watertusk Watertusk Tactical Lefoni Black Extreme Ownership Roxanne’s LinkedIn profile:https://www.linkedin.com/in/roxannederhodge/ Roxanne’s email: [email protected] Chat with Roxanne: https://roxannederhodge.com/chat/ Roxanne’s previous podcasts: https://roxannederhodge.com/blog/
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Transcript
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